Terms of service

Who these terms are with

These terms are between the account user and [CONTROLLER LEGAL NAME], [COMPANY NUMBER OR SOLE TRADER NAME], of [POSTAL ADDRESS]. Contact [SUPPORT EMAIL] for service support, billing questions, account access, or legal notices.

If you view or pay a public invoice, you are dealing with the business named on that invoice for the underlying work, goods, services, price, VAT, refunds, cancellations, and disputes.

Using the app

The app helps tradespeople and small businesses create invoices, send invoice links, generate PDFs, record payment status, and take card payments through Stripe where enabled. Account users are responsible for the accuracy of invoices, customer details, tax treatment, VAT status, prices, terms, and payment instructions they enter.

The app is a workflow tool. It does not provide accounting, tax, legal, insurance, or financial advice. Account users should take professional advice where needed.

Accounts and security

Account users must provide accurate account information, keep login details secure, use strong passwords, and tell support promptly about suspected unauthorised access, incorrect public invoice links, lost devices, or data added in error. You must not share an account with someone who is not authorised to act for your business.

Customer data

Account users must have a lawful reason to add customer personal data to the app and must give invoice customers any privacy information required by UK GDPR. Account users must not upload unnecessary personal data, special category data, payment card numbers, customer bank login details, passwords, or confidential information that is not needed for invoicing.

The privacy notice and data processing terms explain how account and invoice data is handled. Account users remain responsible for responding to their own customers about invoice content, job disputes, refunds, and customer data rights where they are the controller.

Payments

Card payments are provided through Stripe Connect and Stripe Checkout. Stripe handles card numbers, CVCs, identity checks, fraud checks, regulated payment processing, and payouts. This app stores only the payment references, statuses, amounts, and timestamps needed to match payments to invoices.

Account users are responsible for Stripe onboarding information, payout details supplied to Stripe, refunds, chargebacks, invoice corrections, and any platform fees or Stripe fees that apply. Current platform fee: [PLATFORM FEE, IF ANY].

Acceptable use

You must not use the app for unlawful activity, fraud, spam, misleading invoices, malware, harassment, rights infringement, or activity that breaches Stripe, Supabase, Brevo, hosting, or payment network rules. We may suspend or restrict access where needed to protect users, invoice customers, providers, or the service.

Availability and changes

We aim to keep the app available, but access can be interrupted by maintenance, provider outages, security issues, internet problems, or events outside our control. We may update the app, providers, features, prices, or these terms. Material changes will be notified in the app or by email where reasonably practical.

Liability

Nothing in these terms excludes liability that cannot be excluded by law. Subject to that, the app is provided as a business tool and [CONTROLLER LEGAL NAME] is not responsible for the underlying trade work, invoice disputes, loss caused by incorrect data entered by an account user, tax or accounting decisions, Stripe decisions, bank delays, customer non-payment, or failures caused by third-party services outside our reasonable control.

Ending use

Account users can stop using the app at any time and can export or request deletion of account data in Business settings. Some invoice, payment, support, security, and tax records may be retained as explained in the privacy notice.

Governing law

These terms are governed by the laws of [ENGLAND AND WALES / SCOTLAND / NORTHERN IRELAND], and the courts of [CHOSEN COURTS] will have jurisdiction unless mandatory consumer or data protection law says otherwise.